Global Privacy Policy for Sogeza
Effective Date: [Insert Date:

Welcome to Sogeza. This policy explains how we collect, use, and protect your information globally when you use our ride-hailing, vehicle rental, and delivery services.

1. Data We Collect
We only collect what is necessary to provide our services.

From You: Name, phone number, email, login details, and payment information. If you are a driver, we also collect license, vehicle, and identity verification documents.

Automatically: Real-time location (essential for connecting riders and drivers), device information (OS, IP address), and app usage history.

2. How We Use Your Data
We use your information strictly to operate and improve our platform:
* To match riders with drivers and facilitate deliveries.
* To process payments and driver payouts securely.
* To verify identities, monitor trip safety, and prevent fraud.
* To provide customer support and troubleshoot app issues.

3. Who We Share Your Data With
We do not sell your personal data. We only share it when necessary:
* With Other Users: Riders and drivers see minimal necessary details (e.g., names, pickup/drop-off locations, vehicle info) to complete a booking.
* With Service Providers: Trusted third parties that process payments, host our servers, or perform driver background checks.
* For Legal Reasons: With authorities if required by law, to enforce our terms, or to protect the safety of our users.

4. Your Global Privacy Rights
Regardless of your country of residence, you maintain control over your data. You have the right to:
* Access and Correct: View and update your personal information directly within the Sogeza app.
* Delete: Request the permanent deletion of your account and associated data.
* Control Location Tracking: Manage or disable location permissions via your device settings (note: this may limit ride-hailing features).
* Opt-Out: Unsubscribe from non-essential marketing communications at any time.

5. Security and Retention
We use industry-standard technical and physical security measures to protect your data from unauthorized access. We retain your personal information only for as long as your account is active, or as required to meet legal and financial obligations.

6. Updates and Contact
We may update this policy periodically and will notify you of any major changes in the app.
If you have questions or wish to exercise your privacy rights, please contact us:
* Email: info@sogeza.com]
* Website: https://www.sogeza.com